If you need support to complete your application, you can download a step-by-step guide.
To protect everyone’s safety during COVID-19, please only come to a Red Cross office if absolutely necessary. Please follow all public health directions at Red Cross offices including the use of hand sanitiser and wearing a mask if required.
If you are having trouble applying, email us. Please do not send any documents via email.
I need help now
If your health or safety is under threat now, please call 000.
If you are an international student, please contact your institution regarding any additional support they may have available.
If you are a tourist, on a working holiday visa or someone wanting to return to your home country, please contact your embassy or consulate to understand the support they can provide in the first instance.
If you can access your savings, or support from home, please do so.
If you need information about your visa, extensions, travel and other matters, the Home Affairs COVID-19 and the Border and Staying in Australia webpages have detailed information for temporary visa holders.
To search for other services, search AskIzzy or the Department of Social Services.
Additional resources that may be helpful
State and territory resources
Department of Social Services emergency relief providers
Working in Australia
All workers in Australia have the same rights at work, regardless of where you come from or what visa you have. Your employer must:
- Pay you correctly for all time worked
- Provide a safe workplace
- Allowing you to join a union
Red Cross provides support for people who have been affected by labour exploitation, domestic servitude, forced labour, and modern slavery through its Support for Trafficked People’s Program. More information about the program and these issues (in a range of languages) is available here.
Red Cross staff and volunteers are also available to help you. Please visit us at:
- Asylum-Seeker Hub at Riverview Church (1 Thorogood Street, Burswood) between 2pm and 5pm every Tuesday, or
- Red Cross office (110 Goderich Street, East Perth) between 9am and 11am every Thursday.